tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1985931844
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter this One-Time Password (OTP) to complete the login process. No password or email login is required, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still don't receive the OTP after clicking "send," you can try reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can easily log in and access the newly updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus collections. This means users can access their hard-earned gaming rewards, but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours for resolution. This delay is a rare exception to the typically efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, the funds should be added to your wallet account within 24 hours. If you haven't received the funds, you can contact their care centre for assistance.
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