tpplay
tpplay
Share
Add to wishlist
This app is available for your device
tpplay
This app is available for your device
Contact
+91 8760683531
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP, which you then need to verify. This process logs you in, eliminating the need for a password or email verification. Now, you can easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To send the OTP, start by checking your internet connection for a strong signal. Wait for the signal to be stable before clicking the "send OTP" button. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active mobile number associated with it. If the number has changed, send your updated KYC details via email to the customer support system. This will facilitate the transfer of your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. After reinstalling, you can start playing as normal.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can cash out their winnings, but not any additional rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app by saving your Aadhaar card, UPI account, and bank details. This is a necessary step for the application process. Ensure all required information is accurate and up-to-date before submission.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause the process to take up to 24 hours to complete. This delay is a rare occurrence, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with bonus funds are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the problem still doesn't resolve, you can reach out to the care centre for assistance.
At tpplay, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.
At tpplay, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Our team is committed to providing prompt and effective solutions to ensure that you have a seamless and enjoyable experience with us. Whether you're looking to learn more about our products or services, or need help with a specific issue, our support team is always just a click away. We understand that every customer is unique, and we're here to listen to your needs and provide personalized support to ensure that you're fully satisfied with your experience. By joining us today, you'll not only gain access to our comprehensive support services, but also enjoy the thrill and rewards that come with being part of the tpplay community. Our team is passionate about delivering exceptional customer service, and we're committed to making your experience with us an unforgettable one. So why wait? Join us now and start enjoying the benefits of being a tpplay customer!