tpplay

tpplay App support

Contact
+91 7934122052

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To complete this process, first ensure your internet connection is strong and stable. Wait for a proper signal, then click on "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details via email to our customer support for assistance with account transfer. This will help facilitate a smooth account migration.

Q4: You are getting blackout and the app is not opening?

Uninstall the existing app from your device, then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any issues. Once the new version is installed, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming funds and do not include bonus rewards. This means users can only withdraw money they've earned through gameplay, not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for a successful onboarding process. Having all required details saved and verified will enable you to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and is non-withdrawable. Any winnings earned from playing games using the bonus can be withdrawn. This means you can cash out profits, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is unsuccessful here, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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