the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 7663854158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive a verification code. Once you've entered the OTP (One-Time Password) that's sent to your number, you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection first and wait for a strong signal. After that, click on send OTP, and if the OTP doesn't arrive after the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any issues and transfer your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw the money earned from gaming, excluding bonus amounts. Withdrawn amounts are restricted to earned earnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can result in a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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