tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8691402991
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple two-step method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If the signal is stable, send the OTP and wait for it to arrive within the given time frame. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to complete the account transfer. This will process the change in your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawal is restricted to earnings from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money collected, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details within the app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a mandatory step to ensure a smooth and secure experience. By doing so, you will enable the app to verify and process your transactions efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This extended wait time is a possible exception to the usual faster processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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