tenexch

tenexch App support

Contact
+91 9980675038

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active mobile number. If the number has changed, send your updated Know Your Customer (KYC) details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should update the app to its current version, enabling a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made from your earnings from gaming, not from bonus amounts. This means you can only cash out the money you've won while playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Saving these details will enable the app to authenticate and verify your identity.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement from the initial 30 minutes. However, some users may experience delayed payments, which can lead to a wait time of up to 24 hours. This delay can be frustrating for those who need quicker access to their funds.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.

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