tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1625504250
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This simplified login process makes it quick and easy to access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is strong and stable. If you still encounter problems, try clicking on the "send OTP" option and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please submit your updated KYC details to our customer support via email to assist with transferring your account. This will ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any issues. This should update your app to the latest available version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other gaming apps. You can only withdraw the money earned from gaming, and not any bonus amounts. This means you can withdraw your actual winnings from playing games, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing sometimes experiences delays, requiring users to wait up to 24 hours. This delay in payment processing can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact the care centre for assistance.
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