tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0963828339
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password). This method replaces the need for a password or email login. After verification, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Wait for a stable signal before attempting to send the OTP. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number you have on file. If your number has changed, submit your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This restriction ensures that users can only withdraw funds earned through legitimate gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhaar card, UPI, and adding all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement over the initial 30-minute timeframe. However, occasional payment delays can occur, sometimes taking up to 24 hours to resolve. This delay can prolong the overall process beyond its usual 3-hour duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. The bonus earnings themselves are not withdrawable, only the winnings from using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to your account settings and review your transaction history. If the funds are not showing up within 24 hours, they will be added to your wallet account automatically. If you still encounter issues, you can contact their customer care centre for assistance.
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