tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9071124343
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for a bit longer. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. This means users can only cash out their winnings, not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Failure to complete this step may hinder your progress or access to the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usual quick completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If you're experiencing issues, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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