tenexch

tenexch App support

Contact
+91 7411975167

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app with just your registered phone number.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you're still having trouble receiving the OTP, wait for the allotted time to pass before seeking assistance. If you still don't receive the OTP, use the app's live chat support system for help.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your correct KYC details to the customer support team via email to facilitate a smooth account transfer. They will assist you in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can play the app smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earned gaming money, not including bonus amounts. You can't withdraw bonus money collected, only the funds you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including your Aadhaar card, UPI, and bank details. These details should be saved within the app. This will facilitate a smoother process for you.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time for some users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

Similar apps

Ratings and reviews