tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 8496088215
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then initiate the OTP send process. If you don't receive the OTP within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download and install the latest version of the app. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus amounts being non-withdrawable. This means users can only claim the money they've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for the transaction to be processed. This variability can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the earnings from games played with the bonus amount. However, the bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing there. If it is, don't worry, the funds will be added to your wallet account within the next 24 hours. If the issue persists, you can contact their care centre for further assistance.
At tenexch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. From resolving technical difficulties to providing guidance on our games and promotions, our team is committed to ensuring your experience is seamless and enjoyable. In addition to our exceptional support, we invite you to join our vibrant community and take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to maximize your gaming experience. Our community is a hub of excitement and entertainment, where players can connect with each other, share tips and strategies, and participate in special events and tournaments. At tenexch, we understand that our players are our greatest asset, and we strive to create a fun and engaging environment that exceeds your expectations. Whether you're a seasoned gamer or new to online casinos, our team is dedicated to helping you navigate our platform and find the games and promotions that suit your style.
Our user-friendly interface ensures a seamless navigation experience, allowing you to easily explore our extensive library of games and enjoy an exciting casino atmosphere from the comfort of your own home. We prioritize both security and convenience, offering a range of safe and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that all transactions are quick and hassle-free, giving you complete peace of mind as you play. Our secure deposit options provide a variety of ways to fund your account, including popular credit cards, online wallets, and digital currencies. You can choose the method that best suits your needs, knowing that all transactions are protected by industry-standard encryption and secure servers. With multiple payment options available, you can easily manage your finances and keep track of your spending. Our withdrawal options are just as convenient, with a range of methods available to ensure that you can quickly and easily access your winnings. Whether you prefer to receive your funds via bank transfer, e-wallet, or cryptocurrency, we have a withdrawal method that suits your needs. Our fast and secure processing ensures that your winnings are delivered to you quickly, without any unnecessary delays. At our online casino, we understand the importance of security and convenience. That's why we've implemented robust security measures to protect your personal and financial information. Our systems are designed to be highly secure, with multiple layers of protection to prevent unauthorized access. We also regularly test and update our systems to ensure that they remain up-to-date and effective. In addition to our secure deposit and withdrawal options, we also provide a range of tools and resources to help you manage your gaming experience. Our account management system allows you to easily track your transactions, set spending limits, and receive notifications about your account activity. We're committed to providing a safe and enjoyable gaming experience, and our customer support team is always available to assist you with any questions or concerns you may have.