tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9920253235
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. After that, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. After establishing a stable connection, click "send OTP" and wait for the verification code to be sent. If the OTP doesn't arrive within a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing. This will ensure you have the most up-to-date app with any necessary bug fixes or improvements.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, and bonus rewards cannot be withdrawn. This restriction applies to ensure users only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure you have saved your Aadhar card, UPI details, and all relevant bank information within this app. This allows for a secure and thorough Know Your Customer (KYC) process. All necessary details must be submitted for a successful and authorized registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds themselves remain locked for withdrawals.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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