tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8160192609
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you experience issues, click on 'send OTP' and wait for the verification process. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated features without any issues. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, not for bonus amounts. This means you can withdraw your winnings, but not any bonus funds accumulated in the app.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure experience. Please ensure all necessary information is accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn by the player. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the money is not added to your wallet account within 24 hours, contact their care centre for assistance.
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