tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2735685277
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection is stable and strong. Then, wait for the OTP to be sent and try again if it doesn't arrive. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are also restricted to the money earned through gaming, excluding bonus amounts. This means you can only withdraw the monetary rewards you've earned from playing games, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a process completion time of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. Any winnings earned while using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact the care centre for assistance.
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