tenexch

tenexch App support

Contact
+91 2371034349

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to be sent, or if it times out, you can try again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active account number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should fix any issues caused by the outdated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means you can only withdraw the winnings you've earned through gameplay, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must upload and save all required KYC details, including your Aadhar card and bank information, within the app. This also includes linking your UPI account. A complete and accurate profile will ensure a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process, typically taking 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This can add an unexpected delay to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only usable for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, funds should be added to your wallet account within 24 hours, but if not, you can reach out to their care centre for assistance.

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