tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1962697008
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to authenticate your account, eliminating the need for a password or email login. This simplified process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. After clicking "send OTP," wait for the allotted time and if you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will allow you to log in and access the updated app seamlessly. Once you've updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Bonus money collected cannot be withdrawn; only earnings from gaming activities are eligible for withdrawal. This means you can only withdraw the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed. This wait time can be a drawback for some users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If it's delayed, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't happen, contact their customer care centre for assistance.
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