tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2136363500
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP to securely access your account. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a while, click "send OTP" again and wait. If the OTP still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If you've changed numbers, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any further problems. This should allow you to access the app and play with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus rewards. This means you can't withdraw bonus money, only the actual amount you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and saved within the app, including your Aadhar card, UPI information, and bank details. This information is required to facilitate the process. Saving these details will help streamline the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use, and cannot be withdrawn by anyone other than the account holder. Any funds earned from playing games using the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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