tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3826926723
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This simple method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after clicking "send," you can try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should address any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows withdrawals of a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. Users can withdraw the earned gaming money at or above the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, payment processing may experience delays, resulting in wait times of up to 24 hours. This variation in processing time can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
Our platform supports a wide range of deposit and withdrawal methods, ensuring seamless transactions through credit cards, electronic wallets, and bank transfers. Security is our top priority at tenexch, with cutting-edge cryptography technology protecting your personal and financial information, giving you peace of mind while gaming. Additionally, we offer attractive promotions, bonuses, and a rewarding loyalty program designed to enhance your gaming experience.
Our top priority at tenexch is your convenience and security. Our platform offers a wide range of deposit and withdrawal methods, including the most popular credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are fast, secure, and seamless. We understand the importance of flexibility and accessibility, which is why we provide multiple options for our users to manage their accounts and make transactions. In addition to our variety of deposit and withdrawal methods, we also prioritize the security of our users' personal and financial information. Our platform is designed with the latest security measures to protect your data from unauthorized access, hacking, and other forms of cyber threats. We also recognize the importance of excellent customer service, which is why we offer 24/7 support, 7 days a week. Our dedicated team is always available to help you with any questions, concerns, or issues you may have. Whether you're experiencing technical difficulties or need assistance with a specific transaction, our support team is here to help you every step of the way. At tenexch, we're committed to providing a seamless and enjoyable user experience. We're constantly working to improve our platform, add new features, and enhance our services to ensure that our users have the best possible experience.