tenexch

tenexch App support

Contact
+91 4993774508

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely log in, replacing the need for a password or email. This convenient method simplifies the login process.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP, click "send OTP" and wait again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to initiate the account transfer process. This will help resolve the issue and activate your account with the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've installed the new version, you'll be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made for money earned from gaming, with any bonus funds remaining non-withdrawable. This means users can access their hard-earned rewards but not any bonus or promotional amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved within the app. This includes storing your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, due to occasional payment delays, users may need to wait up to 24 hours beyond that. This delay is typically related to payment processing, rather than the app's services themselves.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you should see your withdrawal request pending. If it doesn't appear after 24 hours, the funds will be credited to your wallet account. If you still encounter a problem, you can contact their care centre for assistance.

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