tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2472103913
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. If an OTP is not received after sending a request, you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC details via email to our customer support, which will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can only withdraw funds they've earned through gameplay, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that you have uploaded all required KYC details in the app, including your Aadhar card and bank details. Additionally, please save your UPI information in the app for further verification. This will help to ensure a smooth and successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for anyone else. It's intended for in-game use, not for personal withdrawal. You can, however, withdraw the money you've earned by playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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