tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8999938185
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login, allowing for a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be withdrawn. This restriction applies to the funds you've collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhaar card, UPI details, and bank information. This information is necessary for the application process. By saving these details, you can complete the KYC requirements efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw winnings made from playing games using the bonus amount. The bonus itself cannot be withdrawn, only the profits earned with it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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