tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1167999342
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active mobile number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned from gaming, but not the bonus money you receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours before resolution. This delay is an exception to the otherwise swift processing times within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are transferable for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At tenexch, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Our robust encryption protocols and dedicated customer support team, available 24/7, allow you to focus on your gaming experience without a care. Enjoy generous bonuses, thrilling promotions, and a loyalty program designed to reward you at every stage of your journey. Whether you're an experienced player or just starting out, tenexch provides an immersive, secure, and rewarding gaming environment that puts your entertainment needs first. Our top priority is ensuring that you have a fantastic time playing with us, and we're committed to providing a hassle-free experience that meets your every need.
Our services prioritize both security and convenience, providing a wide range of deposit and withdrawal methods to ensure seamless transactions. We accept major credit cards, electronic wallets, and cryptocurrencies, giving you flexibility and peace of mind. Our commitment to customer support is unwavering, with dedicated representatives available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Whether you need help understanding a transaction, resolving a technical issue, or simply require guidance on using our services, our support team is always ready to assist. With our comprehensive support system, you can focus on what matters most - your financial transactions.