tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7299353293
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure option.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming, and bonus funds cannot be withdrawn. This means users can cash out their gaming winnings but not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must fill and submit your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and all relevant bank details. This will ensure a smooth process. Please ensure that all required information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform was designed with user-friendliness in mind, ensuring a seamless navigation experience for both newcomers and experienced players. We offer a wide range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, catering to all preferences. Whether you're just starting out or a seasoned pro, our platform is designed to make it easy for you to find what you need and start playing quickly. Our intuitive interface and simple navigation make it easy to explore our games and features, without feeling overwhelmed. We understand that accessibility is key, which is why we offer a variety of deposit and withdrawal options to suit your needs. Our secure payment methods ensure that your transactions are protected, giving you peace of mind when making a deposit or withdrawing your winnings. In addition to our user-friendly interface and secure payment options, our customer support team is always available to assist you with any questions or concerns you may have. Our 24/7 support is dedicated to providing you with a quick and effective solution to any issue you may encounter, ensuring that you can focus on what matters most - having fun and enjoying our games.
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