tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4953919342
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP after sending, you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team, which will aid in transferring your account. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and play the app. This should resolve the problem and allow you to access the app's functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than some other similar apps. You can only withdraw earnings from gaming activities, not bonus money. This means that any bonus rewards collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, all your Know Your Customer (KYC) details must be accurately filled and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is a minor exception in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the gamer. Earnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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