tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9598519199
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your KYC details to our customer support via email to facilitate account transfer. This will enable us to transfer your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. You can only withdraw earnings from gaming activities, excluding bonus amounts. This means you can withdraw the money you've earned, but not any bonuses or rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details. Failure to do so may hinder your ability to continue with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the overall process time-efficient, taking anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from games played with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have, ensuring that your experience at tenexch is nothing short of extraordinary. Whether you're looking for guidance, reassurance, or simply need help navigating our platform, our team is here to provide personalized support and ensure that your journey is seamless and enjoyable. With our help, you can embark on an exciting adventure filled with endless possibilities to win, explore, and discover new experiences. Our team is committed to providing you with an unparalleled level of service, ensuring that you feel supported and empowered every step of the way. So, join us today and get ready to embark on a thrilling journey that will leave you feeling inspired and invigorated. With our dedicated customer support team by your side, you'll be able to overcome any obstacles, achieve your goals, and make the most of your time at tenexch.
tenexch places utmost importance on convenience, which is why we provide a wide range of hassle-free deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All transactions are processed quickly and securely, ensuring a seamless experience for our users. By joining us today, you'll be immersed in a world of excitement, innovation, and rewarding opportunities.