tenexch

tenexch App support

Contact
+91 3733538577

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to access the account. This eliminates the need for a password or email login. Once verified, you can easily log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, ensure you have a stable internet connection and a strong signal. Once connected, click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details via email to our customer support team. This will facilitate a smooth transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the rewards you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC (Know Your Customer) details within this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can be a deviation from the expected timeframe for completing the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games with the bonus amount, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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