tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3012392329
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal or don't receive an OTP after clicking "send," try reaching out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable the support team to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure registration process. Submission of these details is mandatory to proceed further.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, but it can take as little as 30 minutes. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can extend the overall processing time beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still experience problems, you can reach out to their customer care centre for assistance.
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