tenexch

tenexch App support

Contact
+91 4362331877

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login process. This eliminates the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can contact the app's support team via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. After the update, you should be able to play the app smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn. You can only withdraw the money earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to process. This can add unexpected wait time to an otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal. Any winnings made while using the bonus can be withdrawn by the user.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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