tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2110470477
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you'll need to verify to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, first check your internet connection to ensure a strong signal. Click on "send OTP" and wait for the time limit to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and play the newly updated app without any problems. This should fix any compatibility issues and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not the bonus amount collected. This means you can redeem your gaming rewards, but not your bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking between 30 minutes to 3 hours. However, occasional delays with payments may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money earned from playing games using the bonus amount. This means you can redeem your winnings, but not the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To find the issue, check your transaction history in settings. If your withdrawal request isn't updating immediately, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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