tenexch

tenexch App support

Contact
+91 5406075881

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to authenticate your account. This secure method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you're still having trouble receiving the OTP, try clicking on send again and wait for the time limit to pass. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will enable us to update your account information accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals can only be made from the earnings you've collected from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are fully filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours for the transaction to be fully processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the money hasn't been added to your wallet account within 24 hours, contact their care centre for assistance.

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