tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6013535876
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login. Simply follow this process to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, check for a strong signal before proceeding. Wait for the one-time password (OTP) to be sent after clicking the "send OTP" button. If you don't receive the OTP within the given time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your number has changed, submit your KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to access the updated content. You can then log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for confirmation. This delay can affect the overall timeframe for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal request failures. If the funds are delayed, they will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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