tenexch

tenexch App support

Contact
+91 0155628851

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive an OTP after a reasonable time, you can initiate the process again by clicking "send OTP." Alternatively, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with your existing active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow seamless gameplay.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. You can only withdraw the money earned from gaming activities, and not the bonus amount collected. This means you can cash out your winnings, but not the free rewards or bonuses you receive.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This ensures seamless verification and access to the app's features. Ensure all required details are accurately filled and saved for a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours. This can cause a temporary delay, but overall, the app's efficiency remains a significant advantage.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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