tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1696467769
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having issues, wait for the send OTP prompt and try again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This should ensure a smooth and updated experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus collected. You cannot withdraw bonus money, only the money you've actually earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details securely within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient and stable services streamline the process, taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if the withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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