tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5070678652
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, first, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send", wait for the allotted time to pass and then seek assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated, you can log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other comparable apps. Withdrawals can only be made from earned gaming money, and bonus funds cannot be withdrawn separately.
Q2: Is it necessary to do KYC for withdrawal?
To successfully use this app, you must complete and submit your Know Your Customer (KYC) details, which include saving your Aadhaar card, UPI information, and all bank details. This will ensure a seamless experience within the app. Completing these steps is a necessary requirement.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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