tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7195297212
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play normally. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can only withdraw money they've earned from playing games, not as a bonus reward.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhar card, UPI link, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes and 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This may impact users who rely on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus money itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
Our platform is designed with the user's convenience in mind, providing a seamless registration process and a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. We prioritize your safety and privacy, utilizing cutting-edge encryption technology to safeguard your transactions and personal information. This ensures that all interactions with our platform are protected from unauthorized access and data breaches. Additionally, our advanced security measures include robust firewalls, secure servers, and 24/7 monitoring to prevent any potential threats. By combining these measures, we guarantee a secure and trustworthy experience for all users.
At tenexch, we are committed to providing a safe and uninterrupted environment for all transactions. We offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers, ensuring convenience and peace of mind for our players. We understand the importance of flexibility and ease of use, which is why we have implemented a variety of payment options to cater to different needs and preferences. In addition, our platform is equipped with state-of-the-art security measures to protect the integrity of our transactions. We employ advanced encryption technologies and robust firewalls to prevent unauthorized access and ensure the confidentiality of our players' personal and financial information. We also prioritize customer support, offering 24/7 assistance to address any questions or concerns our players may have. Our dedicated team is available to respond promptly and provide personalized solutions to ensure that our players have a seamless and enjoyable experience. Whether you need assistance with a transaction, have a question about our services, or require technical support, we are here to help. Our commitment to safety, security, and customer satisfaction is unwavering, and we strive to maintain the highest standards of quality and reliability in all aspects of our operations. At tenexch, we are dedicated to providing a trustworthy and enjoyable experience for all our players.