tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5592673341
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, please send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app with ease. Once downloaded, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means you can redeem your hard-earned gaming rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all required Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps will ensure a smooth and secure user experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay may occur in exceptional cases, impacting the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming, and you cannot withdraw them. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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