tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7259339657
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you will be logged in. This method replaces the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To complete the process, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will enable you to successfully shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app. Once reinstalled, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not bonus amounts. This restriction ensures that users can only withdraw earnings from their actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 3 hours, although this timeframe can be as short as 30 minutes. However, occasionally payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn by the player. Money earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing up, don't worry, the money will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for further assistance.
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