tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6815986242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, making it a convenient and hassle-free way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After verifying your connection, click on "send OTP" and wait for the confirmation code to be sent. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus funds. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhar card, UPI, and bank details. This information will help facilitate the process. Completing these details is mandatory for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when the payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request fails, don't worry, the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.
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