tenexch

tenexch App support

Contact
+91 1682360174

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email, making the login process convenient.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is strong and stable. Click "send OTP" and wait for the verification code to arrive, giving it ample time before proceeding. If you don't receive the OTP, you can contact the app's support via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to update your account. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, and not from bonus rewards. This distinction allows users to withdraw their hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details. Ensuring these details are up to date and saved will allow you to move forward with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours for resolution. These delays can be frustrating, but they do not detract from the overall efficiency of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can seek assistance from the care centre for further support.

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