tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6461656446
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in. This password-free method allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. Once your connection is stable, click on the "send OTP" option and wait for the verification code to arrive. If you don't receive the OTP within the specified time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device. Then, download the latest version and try logging in again. Once updated, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can redeem the rewards you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include your Aadhar card, UPI, and bank account information. This will ensure a smooth experience. Saving these details in the app will facilitate future transactions and verification processes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring an additional wait time of up to 24 hours. This can extend the overall process, depending on when the payment clears.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where any failed withdrawal requests will be reflected. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
Our user-friendly platform supports a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, providing you with fast and secure transactions. We take pride in our exceptional customer service, available 24/7, with multiple channels of communication, including live chat, email, and phone. This ensures that all your questions are promptly answered, giving you peace of mind and confidence in your interactions with us. Our platform is designed to be intuitive and easy to use, making it simple for you to manage your account, track your transactions, and access a range of financial tools and resources. With our multiple payment options, you can quickly and easily deposit and withdraw funds, using the method that best suits your needs. In addition to our user-friendly platform, our dedicated customer support team is always available to assist you, providing personalized support and guidance whenever you need it. Whether you have a question about your account, need help with a transaction, or require assistance with a technical issue, we're here to help, 24 hours a day, 7 days a week. We're committed to providing a secure and reliable online environment, with advanced encryption and secure servers to protect your personal and financial information. Our platform is regularly updated to ensure that it remains secure and compliant with the latest industry standards, giving you confidence in your online transactions. Overall, our goal is to provide a seamless and enjoyable experience for our users, combining innovative technology with exceptional customer service to make your financial interactions as smooth and hassle-free as possible.
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