tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6923371215
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once logged in, you'll no longer need a password or email for future access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. After verifying, click on the 'send OTP' option and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from earnings made through gaming activities. Bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be a hindrance in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and not for withdrawals by anyone else. You can withdraw the actual winnings from games played with the bonus, not the bonus amount itself. Any winnings from games played with the bonus can be withdrawn as regular funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
tenexch provides a flawless user interface, ensuring seamless navigation whether you're playing on your computer or mobile device. Our platform is designed to be intuitive and user-friendly, allowing you to quickly and easily access the features and services you need. With a wide range of secure deposit and withdrawal methods available, including credit cards, e-wallets, and cryptocurrencies, you can rest assured that your transactions are not only fast but also secure.
Our topmost concerns are security and protection. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring a complication-free transaction process. This allows our customers to feel confident and secure when conducting financial transactions with us. Our user-friendly interface is designed to be easy to navigate, making it simple for customers to deposit and withdraw funds as needed. Additionally, our responsive customer support team is always available to assist with any questions or concerns, ensuring that our customers receive the help they need in a timely and efficient manner. We understand that our customers' personal and financial information is sensitive and valuable, and we take every necessary step to protect it. Our platform is designed with the latest security protocols and encryption methods to prevent unauthorized access and ensure that all data is transmitted securely. Furthermore, our commitment to security and protection extends beyond our platform. We work closely with our payment partners and financial institutions to ensure that our customers' funds are protected and secure, giving them peace of mind when playing with us. Our goal is to provide a seamless and enjoyable gaming experience, and we are dedicated to maintaining the highest levels of security and protection to achieve this.