tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5796514510
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong signal. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support through email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems you were experiencing. Once updated, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawn funds can only come from earnings through gameplay, with bonus money not being eligible for withdrawal. This means you can only withdraw money you've earned from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory step. By doing so, you'll be able to proceed with the required process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services offer a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring users to wait for up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming activities can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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