tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9379757989
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the verification code to be sent. If it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If your number has changed, send your updated Know Your Customer (KYC) documents to our customer support team via email to facilitate account transfer. This will help resolve the problem efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means you can only redeem the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all bank details. This will ensure a smooth onboarding process. Filling out your KYC information is a mandatory step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
At tenexch, we prioritize your convenience and security by providing a range of reliable deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options to cater to your personal preferences. Our user-friendly interface makes navigation effortless, allowing you to easily explore our extensive range of resources and services without any hassle.
Our platform offers a wide range of games, but that's not all. We also provide secure and uninterrupted deposit and withdrawal methods to ensure that your transactions are both fast and secure. You have a variety of options to choose from, including credit/debit cards, e-wallets, and bank transfers. Our payment system is designed to be user-friendly and easy to navigate, whether you're playing on your desktop or mobile device. With our secure payment methods, you can rest assured that your transactions are protected and free from interruptions. Our platform uses state-of-the-art encryption technology to safeguard your personal and financial information, giving you peace of mind as you enjoy your gaming experience. In addition to our impressive selection of games, we understand the importance of convenience and flexibility. That's why we offer a range of payment options to suit your needs and preferences. Whether you prefer the speed and convenience of digital wallets or the security of traditional payment methods, we have you covered. Our platform is designed to be accessible and user-friendly, with a smooth navigation experience that allows you to focus on what matters most - playing your favorite games. Whether you're a seasoned gamer or just starting out, we strive to provide a seamless and enjoyable experience that meets your needs and exceeds your expectations.