tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 0529433000
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) will authenticate your login. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still receive a weak signal, click "send OTP" and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned money from gaming, as bonus amounts cannot be withdrawn. This means users can only access funds earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank account information. This is a mandatory step for a seamless experience. Saving these details will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the overall time from 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time up to 24 hours. This may cause minor delays in completing the process within the initially estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are eligible for withdrawal. Withdrawals are allowed on winnings earned from playing, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our top priority is the satisfaction of our players, and we strive to provide an exceptional gaming experience. We offer dedicated customer support 24 hours a day, 7 days a week, to address any questions or concerns you may have. Our team is committed to helping you resolve any issues promptly and efficiently. In addition, we regularly update our platform with exciting promotions, loyalty programs, and bonuses to keep your gaming experience engaging and rewarding. From daily deals and tournaments to special offers and surprise gifts, we're always looking for ways to surprise and delight our players. Our goal is to create a community where players feel valued, supported, and motivated to continue playing. We believe that a positive and enjoyable gaming experience is essential for building loyalty and trust, and we're committed to delivering just that. Whether you're a seasoned player or new to the game, we're here to help you every step of the way.
We take pride in providing a safe and interruption-free gaming environment. Our platform supports a wide range of deposit and withdrawal methods, including major credit and debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free transactions. Our cutting-edge encryption technology guarantees that your personal and financial information is always protected. This means that you can enjoy a seamless and secure gaming experience without worrying about the security of your sensitive data. With our robust technology and diverse payment options, you can focus on what matters most - having fun and winning big.