tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8547679250
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt a verification code (OTP) that you need to enter to complete the login process. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, click on "send OTP" and wait. If you continue to experience issues, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, send your updated KYC details through email to the customer support system for assistance with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, and not from bonus funds. This means users must have played and earned rewards to be eligible for a withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, delays in payment processing can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming environment and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn once you meet the required conditions. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, you can expect the money to be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
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