tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0158202529
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If the signal is weak, try clicking on "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming activities, not from bonus amounts. This means users can only withdraw the earnings they've made through gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, but the overall process can take anywhere from 30 minutes to 3 hours. However, payment delays may occur, potentially requiring users to wait up to 24 hours for their transactions to be processed. This delay can be unpredictable and may vary depending on the specific transaction.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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