tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4023774872
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
Upon opening the app, enter your registered mobile number to initiate the login process. Verify the OTP (one-time password) sent to your number to securely access the account. This method eliminates the need for a password or email login, making it a convenient and easy way to log in.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure you have a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and access the app with ease. This should resolve any problems and allow you to continue playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and cannot be made on bonus amounts. This means users can only cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please submit all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure experience. Your cooperation in providing these mandatory details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement over the initial 30 minutes. However, occasional payment delays may cause users to wait up to 24 hours for the process to be finalized. This delay is a deviation from the usual efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry as the funds will be transferred to your wallet within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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