tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8174039000
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows for easy and swift login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once downloaded, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold than some other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This allows users to access their earned rewards in a convenient and flexible way.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are provided and saved within the app. This includes linking your Aadhaar card and saving your Unified Payments Interface (UPI) and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but its efficiency can be hindered by delayed payments. When payments are delayed, users may experience a wait time of up to 24 hours. This delay can significantly extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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