tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9125370740
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To check if the issue is with your internet connection, start by verifying that you have a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once reinstalled, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw funds they have earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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