tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5703047020
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you receive the OTP, click "send" again; if not, you can contact the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play with the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming activities, not including bonus funds. Any bonus collected cannot be withdrawn, but only the money earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC details in the app, including saving your Aadhaar card, UPI information, and bank account details. This ensures that all necessary data is stored securely within the app. Completing these steps will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the account holder. Withdrawals are available for funds earned through gameplay, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the money will likely appear in your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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